Diane Fenwick

Diane Fenwick is an experienced professional with a diverse background in operations management and customer service. Currently serving as Operations Manager and Team Manager at Hampshire County Council since February 2008, Diane leads a team of customer experience agents focused on achieving first contact resolution across various services, while also overseeing recruitment initiatives aligned with the HCC Futures policy for apprenticeships. Previous roles include Regional Fundraising Manager at Kids and Administrative Assistant positions with the Hong Kong Government and the Department for National Savings. Diane's career began after completing education at Northlea Secondary School from 1975 to 1980.