Simon C. is a dynamic professional with extensive experience in support operations, risk management, and customer service. Currently serving as Support Operations Lead at Handshake since May 2022, Simon specializes in maintaining the tech stack for the Global Support team and implementing complex automation with tools like Zendesk and Slack. Previously, Simon held various roles at Venmo from April 2018 to May 2022, culminating as a Policy Analyst in Risk Operations, focusing on policy compliance and team training. Simon's background also includes a strong foundation in customer support at Zipcar and GrubHub Inc., alongside experience in the performing arts as a cast member of ComedySportz in Chicago. Simon holds a Bachelor’s degree in Communication from the University of Massachusetts Amherst.
This person is not in any teams
This person is not in any offices