Puthal Thapo is a Sr. Customer Success Manager at Roofr with experience in managing churns, upselling packages, and being the main point of contact for clients. With a background in founding a company and previous roles in client success and account management, Puthal has a strong foundation in onboarding, training clients, and advising VIP sellers. Additionally, experience as a Technical Account Management Associate at Amazon showcases expertise in resolving issues, managing accounts, and enhancing sales performance. Currently pursuing an MBA at the University of New Brunswick.
Current role
Customer Success Manager at Tealium
Enterprise Customer Success Manager at MicroStrategy
Customer Success Manager at Infobip
Large Enterprise Customer Success Manager II at Smartsheet
Senior Customer Success Manager, Enterprise at LinkedIn
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