Taylor Silva is a skilled professional with extensive experience in customer success and operational management within the technology and financial services sectors. Currently serving as an Enterprise Customer Success Manager at Handshake since November 2021, Taylor previously worked at Visa from January 2017 to November 2021 in various roles, including Solutions Manager for North America Loyalty and Product Analyst in Customer Operations. Notable achievements include managing partnerships to enhance loyalty programs, leading the design of a fraud system that prevented significant consumer payouts, and utilizing data analytics to improve product efficiency. Early career experience includes roles at TrialPay, where Taylor contributed to user operations and data tracking, and positions in research and human resources. Taylor holds a degree from San Diego State University.
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