Shirley Wan

Shirley Wan currently serves as the Head of Customer Risk Analytics at Hang Seng Bank, a position held since April 2021. Previously, Shirley was the Head of Data Intelligence at AIA and the Wealth Tribe Lead for Data and Analytics at HSBC, where responsibilities included establishing advanced data analytics capabilities for business growth and innovation. With over a decade of experience at HSBC in various roles, including Lead of Business and Digital Insight, Shirley has expertise in data management and analytics. Additional experience includes a managerial position in Customer Relationship Management at Bank of China and early career work in credit risk management at China CITIC Bank International Limited. Shirley holds multiple advanced degrees, including an MBA and an MSc in Data Science from reputable institutions, alongside relevant executive certifications.