Hanwha Vision Europe
Ian Cook has over 20 years of experience in the security industry, with a focus on pre-sales and sales engineering roles. Ian has worked for various companies in the sector, including Hanwha Vision Europe, CNL Software, NICE Ltd, Sicura Systems, Christie Intruder Alarms Ltd, Sphere Security Limited, EMCOR Facilities Services, and Allcooper Group.
In their most recent role at Hanwha Vision Europe, Ian served as the Head of UK Sales Engineering, responsible for managing pre-sales and training resources, as well as providing support to the sales team and the wider business. Prior to that, they held senior strategic pre-sales and pre-sales management positions at CNL Software and NICE Ltd, where they handled sales engineering activities such as quotations, tenders, demonstrations, and customer meetings.
Ian's experience also includes roles as a pre-sales consultant at Sicura Systems, where they focused on business development and product testing, and as a CCTV/Access Control Installation Manager at Christie Intruder Alarms Ltd. Ian has also worked as a technical manager at Sphere Security Limited, where they were responsible for technical design, pre-sales tender response, project management, and customer demonstrations.
Earlier in their career, Ian worked as a service and implementation manager at EMCOR Facilities Services, a system performance and service engineer at Christie Intruder Alarms Ltd, and a service engineer at Allcooper Group.
Overall, Ian Cook has a wealth of experience in sales engineering and has expertise in various sectors such as transportation, retail, government, and national accounts. Ian has successfully led and supported numerous projects and has a strong technical background in the security industry.
Ian Cook attended Bishop Perowne CE High School from 1983 to 1988, where they completed their GCSEs. From 1989 to 1993, they went on to study at Telford ITEC, focusing on Electrical and Electronic Systems, as well as Computing. No degree was specified in the provided information.
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Hanwha Vision Europe
Hanwha Vision Europe offers robust and reliable video surveillance products and solutions that are designed to meet the current and future needs of security professionals. Our Korean heritage and our core values of Challenge, Loyalty and Integrity drive us to be the ‘Best of Best’ and we look to move with trust’ in everything we do. PARTNERSHIPS In addition to producing quality products and solutions, we are determined to demonstrate the trust we have in our distribution and technology partners. We respect and highly value their expertise and the vital contribution they make to the supply chain, for the benefit of our end-user customers. CYBER SECURITY We remain vigilant to ensure our Wisenet cameras, recording devices and software entrusted to protect property, people and assets are equipped to minimise the threat from cyber-attacks. We have a sustained testing and monitoring programme designed to identify evolving new threats and we always move quickly to develop further advanced versions of our firmware when necessary. QUALITY & SERVICE Nothing is more important to us than having satisfied customers who trust the Wisenet brand, which is why we are passionate about offering unbeatable pre and post sales support. 5-YEAR WARRANTY We reward the trust which STEP Partners have placed in Hanwha Vision and our solutions. Silver, Gold and Diamond level STEP Partners benefit from our enhanced 5-year Warranty Program which covers parts and labour on all Wisenet IP cameras and NVRs, with the exception of zoom/focus functionality, pan/tilt motor assemblies, slip-rings and HDDs, which remain at 3 years. These are just some of the many ways in which we are striving to build a reputation for being a brand that can be trusted to be the single-source provider of high performance, end-to-end video surveillance solutions.