Carolin Arens

Carolin Arens is an accomplished professional with extensive experience in the shipping and maritime industry, currently serving as Director of Network Performance & Controlling and Director of Project Management & Process and Performance Support at Hapag-Lloyd AG since August 2019. Previously, Carolin held roles including Senior Manager of Operations Steering and Terminal Accounting and Cargo Flow Unit Manager at ZIM Integrated Shipping Services, where Carolin established the Cargo Flow division and developed strategic processes. Carolin's expertise includes transforming operational teams, enhancing cost performance, and implementing Robotic Process Automation projects. Educational credentials include a Diploma in Maritime Business Management from Lloyd's Maritime Academy and training in various maritime topics, underscoring a strong foundation in the industry.