Mary Moore

Mary Moore is an experienced import customer service manager currently with Hapag-Lloyd AG since April 2016. Previously, Mary held various management roles at MOL (America) Inc. from July 2000 to September 2015, including customer service manager for hazardous commodities, where oversight of a team focused on the safe transport of specialized cargo was paramount. In addition, Mary managed a rapid response team handling a high volume of daily calls, developed key performance metrics, and improved operational efficiency. Early career roles included managing import customer service and intermodal operations, where responsibilities included overseeing international logistics and call center operations.