With a fleet of 257 modern container ships and a total transport capacity of 1.8 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. The company has around 13,900 employees and 418 offices in 137 countries. Hapag-Lloyd has a container capacity of approximately 3 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 129 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. Hapag-Lloyd is one of the leading operators in the Transatlantic, Middle East, Latin America and Intra-America trades.

Marine

Hapag-Lloyd

Rolf Habben Jansen

Ori Fragman

Pedro Silva

Hardy Pearson

Philipp A. Joerss

Donya-Florence Amer

Mark Frese

Maximilian Rothkopf

The Customer Service & Support team at Hapag-Lloyd is dedicated to ensuring seamless communication and assistance for clients throughout the shipping process. They handle bookings, coordinate shipments, address inquiries, and resolve issues, striving to deliver exceptional customer experiences. With a focus on efficiency and reliability, the team plays a critical role in supporting Hapag-Lloyd's global operations and maintaining strong client relationships.

Customer Service & Support

Sales and Commercial Operations

Information Technology

Customer Service & Support

About

Team members

Other teams at Hapag-Lloyd

Sales and Commercial Operations

Information Technology