Paula Torres is a seasoned professional in the shipping industry, specializing in commercial and special cargo, with over ten years of experience in import and export, key account management, and logistics solutions. Paula has held various roles, including Export Senior Analyst at MSC Mediterranean Shipping Co. S.A. and Sales Support Senior Analyst at CMA CGM, demonstrating a strong focus on problem-solving and enhancing customer satisfaction. Currently, Paula serves as the Global Process Improvement Manager at Hapag-Lloyd AG, where they apply their expertise in project management and process improvement. Paula holds degrees in International Trade and Hospitality and a postgraduate degree in Strategic Business Management.
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