Brent Linz

Brent Linz is a customer experience professional with extensive experience in account management and client success. Currently serving as Customer Experience Manager at Hapax since January 2025, Brent has developed a white glove success motion for clients to enhance adoption and goal achievement. Previous roles include Senior Customer Success Account Manager at Macabacus Inc., where Brent achieved a 91% quota attainment and 95% retention rate, and Strategic Account Manager at Rippling with 100% retention and renewals. Brent also held key positions at A Cloud Guru, WP Engine, Namely, Datical, Salesforce, Zenefits, and Viverae, demonstrating a consistent track record of driving productivity and client satisfaction across various industries. Brent holds a B.S. in Agricultural Economics with a focus on Food Marketing Systems from Texas A&M University.