Janice Espinal

Janice Espinal is an experienced professional in the collections and customer service sectors, currently serving as Collections Team Manager at Happy Money since March 2022. Prior roles include Collections Supervisor and Team Lead at White Oak Commercial Finance, where Janice contributed from August 2018 to March 2022. Previous experience includes various leadership positions at Allstate and State Farm Agency, focusing on customer service improvement and team training. Janice also worked at European Wax Center as Assistant Manager, responsible for operational procedures and staff training, and began a career in customer care with American Express. Janice holds a Bachelor's degree in Business Management from Western Governors University.