Janice Espinal

Janice Espinal is an experienced professional in collections and customer service, currently serving as the Collections Team Manager at Happy Money since March 2022. Prior to this role, Janice held positions at White Oak Commercial Finance, including Collections Supervisor and Collections Team Lead, where expertise in accounts receivable and various technical skills was developed. Janice's career also includes roles at Allstate as a Customer Service Team Lead and at European Wax Center as Assistant Manager, showcasing skills in team leadership, customer support, and operational management. Janice began the professional journey at American Express as a Customer Care Professional. Janice holds a Bachelor's degree in Business Management from Western Governors University.