Xochilt P.

L2 Customer Support Specialist at HappyCo

Xochilt P. began working at Fresno City College in 2017 as a Tutor/Mentor for first-generation college-bound students. They provided after-school tutoring, study skill development, career development, and financial aid workshops.

In 2018, they worked at SOUTH MONTEREY COUNTY JOINT UNION HIGH SCHOOL DISTRICT as a Special Education Paraeducator. They assisted adult and high school students with individualized education plans and reinforced classroom concepts.

In 2019, Xochilt P. became a Substitute Teacher at Greenfield Union School District. They engaged, supported, and taught students in grades K-8, implemented lesson plans, managed classroom activities, and graded tests.

From 2020 to 2022, they worked at Public Health Institute as a Bilingual Community Care Specialist. They conducted scripted calls to COVID-19 cases and their contacts, providing exposure notifications, education on quarantine/isolation protocols, emotional support, and connecting individuals to community resources. Xochilt P. also assisted other counties during outbreaks and maintained accurate case records.

Currently, in 2022, Xochilt P. is working as a Customer Support Specialist at HappyCo, although specific details of this role are not provided.

Xochilt P. completed their Bachelor's degree in History from California State University, Fresno, where they attended from 2014 to 2018. In addition to their degree, they also obtained certifications in Mental Health First Aid from the National Council for Mental Wellbeing in December 2020, and in COVID-19 Contact Tracing from Coursera in October 2020.

Location

King City, United States

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