Xochilt P.

L2 Customer Support Specialist at HappyCo

Xochilt P. began working at Fresno City College in 2017 as a Tutor/Mentor for first-generation college-bound students. They provided after-school tutoring, study skill development, career development, and financial aid workshops.

In 2018, they worked at SOUTH MONTEREY COUNTY JOINT UNION HIGH SCHOOL DISTRICT as a Special Education Paraeducator. They assisted adult and high school students with individualized education plans and reinforced classroom concepts.

In 2019, Xochilt P. became a Substitute Teacher at Greenfield Union School District. They engaged, supported, and taught students in grades K-8, implemented lesson plans, managed classroom activities, and graded tests.

From 2020 to 2022, they worked at Public Health Institute as a Bilingual Community Care Specialist. They conducted scripted calls to COVID-19 cases and their contacts, providing exposure notifications, education on quarantine/isolation protocols, emotional support, and connecting individuals to community resources. Xochilt P. also assisted other counties during outbreaks and maintained accurate case records.

Currently, in 2022, Xochilt P. is working as a Customer Support Specialist at HappyCo, although specific details of this role are not provided.

Xochilt P. completed their Bachelor's degree in History from California State University, Fresno, where they attended from 2014 to 2018. In addition to their degree, they also obtained certifications in Mental Health First Aid from the National Council for Mental Wellbeing in December 2020, and in COVID-19 Contact Tracing from Coursera in October 2020.

Location

King City, United States

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HappyCo

HappyCo is the leading real-time property operations platform for the Multifamily real estate industry. Through mobile inspections, remote monitoring and real-time reporting, HappyCo empowers apartment operators to increase resident satisfaction, bolster risk reduction, and increase operating efficiency across their portfolio. Our mobile and web applications drive standardized, high-quality data collection for unit and property inspections to reduce operating costs, optimize maintenance and turn, and ensure a quality resident experience with real-time visibility. HappyCo was founded in Adelaide, Australia in 2011 by successful entrepreneur turned real estate investor Jindou Lee and software engineer Andrew Mackenzie-Ross. With over 1.5 million units under management, HappyCo today is used by thousands of companies and its marquee product Happy Inspector has captured more than 100 million items inspected worldwide. Our mission is to deliver mobile and cloud business software that delights users and makes work happier.