Get more happy, loyal, and valuable customers and employees! Improve their satisfaction levels and improve bottom line with HappyOrNot feedback service.

Information Technology

HappyOrNot

HappyOrNot's headquarters in Tampere, Finland

Miika Mäkitalo

Tomi Suoniemi

Tim Waterton

Mauno Pasanen

Heikki Väänänen

Chase Petrey

The Sales and Business Development team at HappyOrNot is responsible for driving revenue growth and expanding the customer base. They achieve this by identifying and nurturing client relationships, securing new partnerships, and closing sales deals. They work collaboratively across regions to promote and sell the company's feedback service, aimed at improving customer and employee satisfaction to ultimately enhance business performance.

Sales and Business Development

The Software Development Team at HappyOrNot is responsible for designing, building, and maintaining the software solutions that capture and analyze customer and employee feedback. They work collaboratively to develop robust, scalable, and user-friendly applications, ensuring seamless data collection and insightful reporting to help businesses improve satisfaction levels and their bottom line.

Software Development Team

The Marketing Team at HappyOrNot develops and executes strategies to enhance brand awareness, drive customer engagement, and generate leads. This involves managing global marketing communications, overseeing field and digital marketing efforts, orchestrating product launches, and maintaining the brand's reputation.

Marketing Team

The Customer Success and Support team at HappyOrNot is dedicated to ensuring clients maximize the value of their feedback services. This team of Senior Customer Success Managers and Customer Support Specialists works collaboratively to onboard clients, provide continuous support, and drive customer satisfaction by addressing any issues and optimizing the use of HappyOrNot's solutions.

Customer Success and Support

The Revenue Operations team at HappyOrNot is responsible for optimizing and streamlining the company's revenue processes. This involves aligning sales, marketing, and customer success functions to enhance data-driven decision-making, improve operational efficiency, and drive revenue growth. The team ensures that all revenue-generating activities are effectively harmonized to improve customer and employee satisfaction levels.

Revenue Operations

The Leadership Team at HappyOrNot drives the overall vision and strategic direction of the company, ensuring that the organization effectively enhances customer and employee satisfaction. Comprised of experienced executives, including the Founder and CEO, this team focuses on innovation, growth strategies, and fostering a culture of feedback that aligns with HappyOrNot’s mission to create happier, more loyal customers and employees.

HappyOrNot

Org chart

Board & advisors

Teams

Sales and Business Development

Software Development Team

Marketing Team

Customer Success and Support

Revenue Operations

Leadership Team

Offices

HappyOrNot

Org chart

Board & advisors

Teams

Sales and Business Development

Software Development Team

Marketing Team

Customer Success and Support

Revenue Operations

Leadership Team

Offices

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