Get more happy, loyal, and valuable customers and employees! Improve their satisfaction levels and improve bottom line with HappyOrNot feedback service.

Information Technology

HappyOrNot

HappyOrNot's headquarters in Tampere, Finland

Tim Waterton

Tomi Suoniemi

Mauno Pasanen

Suvi Haveri

Nichole Thomas-Scott

Victor Shekera

Heikki Väänänen

Chase Petrey

The Customer Success and Support team at HappyOrNot is dedicated to ensuring clients maximize the value of their feedback services. This team of Senior Customer Success Managers and Customer Support Specialists works collaboratively to onboard clients, provide continuous support, and drive customer satisfaction by addressing any issues and optimizing the use of HappyOrNot's solutions.

Customer Success and Support

The Software Development Team at HappyOrNot is responsible for designing, building, and maintaining the software solutions that capture and analyze customer and employee feedback. They work collaboratively to develop robust, scalable, and user-friendly applications, ensuring seamless data collection and insightful reporting to help businesses improve satisfaction levels and their bottom line.

Software Development Team

The Marketing Team at HappyOrNot develops and executes strategies to enhance brand awareness, drive customer engagement, and generate leads. This involves managing global marketing communications, overseeing field and digital marketing efforts, orchestrating product launches, and maintaining the brand's reputation.

Marketing Team

This department is responsible for overseeing and optimizing business processes, insights, and technology initiatives to enhance organizational efficiency.

Business Operations

This department oversees strategic direction and decision-making for the organization.

Executive Governance

This department oversees the development and execution of product strategies to meet customer needs and drive business growth.

HappyOrNot

Org chart

Board & advisors

Teams

Customer Success and Support

Software Development Team

Marketing Team

Business Operations

Executive Governance

Product Management

Offices

HappyOrNot

Org chart

Board & advisors

Teams

Customer Success and Support

Software Development Team

Marketing Team

Business Operations

Executive Governance

Product Management

Offices

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