Customer Success and Account Management
About
The Customer Success and Account Management team at HappyPal is dedicated to ensuring customer satisfaction and long-term engagement by providing personalized support, managing client relationships, and optimizing the benefits experience. They handle everything from onboarding new clients and troubleshooting issues to fostering strategic partnerships and upselling solutions, ensuring that all clients effectively utilize HappyPal's offerings.
Team members
Boris Hierso Alphand...
Full Cycle Account Executive
Candice Metay
Customer Care Specialist
Mélissa Kouchy
Account manager
Mélissa Longlade
Head Of CSM
Noa Severiens
Account Manager Junior
Pauline Lemaître
Account Executive
Salma KHETTA
Customer Care Specialist
Stephan G. Rozenbaum
Senior Customer Success Manage...
Ségolène Hartmanns
Customer Success Manager
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