Michelle Plath is an accomplished professional with extensive experience in customer experience management and business development. Currently serving as Senior Manager of Customer Experience at HARBOR Industries since July 2016, Michelle focuses on enhancing customer perceptions and driving satisfaction and retention. Previous roles include Business Development Manager, where Michelle identified and developed revenue-generating opportunities, and Creative Services Manager, overseeing the creative design team. With a solid foundation established at Harbor Industries from April 1997 to July 2016 as Senior Account Manager, Project Leader, and Sales Coordinator, Michelle has demonstrated effective communication and project management skills throughout their career. Michelle holds a Bachelor's degree in Business Administration from Baker College Business and Corporate Services.
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