Nichola Musgrove

Nichola Musgrove is a seasoned professional in user experience and design, currently serving as a Senior User Researcher at Hargreaves Lansdown since December 2022. Prior to this role, Nichola held the position of UX Design and Research Manager at Wiggle, where responsibilities included building a UX team and integrating user research into the product development process for a multi-million-pound eCommerce platform. Nichola's experience also encompasses significant roles at Ordnance Survey, where management of UX designers and embedding user research were key functions, as well as contributions to both B2C and B2G projects. Earlier career stages involved various web design and development positions across multiple organizations, highlighting a solid foundation in digital development. Nichola's academic qualifications include an MSc in Psychology, a Postgraduate Certificate in Psychology, and a BA Hons in Visual Arts from the University of Derby.