Jagdish Krishnan

Chief Digital & Operations Officer at Harley-Davidson

In this role, Krishnan will lead the development of a new digital strategy that will enable the company to deliver the most desirable customer retail experience, whether online or in dealerships, with innovative, direct-to-consumer technology supporting eCommerce and dealer digitization. This includes building seamless and satisfying digital interfaces with products, services, commerce and Harley-Davidson’s global dealer network. To enable this strategy, Krishnan will lead the modernization of Harley-Davidson’s global information systems that support all business operations.

Krishnan has more than twenty years of experience leading digital transformation and brings strength in partnering with business stakeholders, leadership and customers to identify needs and deliver solutions to position organizations for advanced growth. Most recently, he served as Vice President and Chief Digital Officer at Bose Corporation, where he championed the transformation of the business model and the operating model leveraging digital technologies. Prior to Bose, he was with Deloitte & Touche and Patni Computer Systems, where he had a broad mix of experiences including P&L responsibility, information security, enterprise software deployment, programming and IT operations. Krishnan earned a Bachelor of Science with honors in computer engineering from Pune University and a master’s degree in data communication and distributed systems from Oxford University.

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