Sam Hood is the Global Director of Technical Support at Harman, a Samsung Company, where they focus on global support strategy and implementation. With extensive experience in the electrical and electronic manufacturing industry, Sam previously held various roles at AMX, including Director of Technical Support, and contributed to technical support management and call center development at HARMAN International. Sam's educational background includes a B.S. in Telecommunication from Oral Roberts University and studies in Broadcast Electronics at Rogers State University.
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