Ashneel Reddy

Ashneel Reddy has an extensive work experience in the field of information technology. Ashneel currently holds the position of Sr. Manager, IT Infrastructure at Harness since March 2021. Prior to this, they worked as an Information Technology Consultant at Horizons Unlimited of San Francisco, Inc. starting from June 2004.

From 2017 to 2021, Ashneel worked at Xolv Technology Solutions, where they held various roles including Director, Technology Operations & Support, Manager, Technology Operations & Support, Manager, Technology Operations & Support, IT Support Manager, Associate Manager, IT Support, IT Support Specialist III, and IT Support Specialist II. During their tenure, they managed technical support personnel, created documentation for processes, and developed an internal ticket escalation matrix. Ashneel also implemented imaging solutions, secured workstations, and resolved enrollment issues.

In 2016, Ashneel worked as an IT Support Specialist II at Insight Global, where they were hired on after a 6-month contract. Ashneel was responsible for providing IT support for Xolv Technology Solution.

From 2006 to 2016, Ashneel worked at Kahlers Inc. as a Desktop Support Supervisor. Their responsibilities included spearheading hardware allocation projects, managing email accounts, and resolving issues from end-users. Ashneel also interacted with users in person, over the phone, via email, or through remote access.

In 2006, Ashneel worked at Heat and Control Inc. as a Desktop Support Analyst. Ashneel directed procurement and deployment of workstations/notebooks, conducted end-user analysis, and implemented a quality control and audit system.

Ashneel's career in IT started in 2004 at Oracle, where they worked as an Infrastructure Systems Analyst. Ashneel provided monitoring assistance to PeopleSoft applications, troubleshooted devices, and provided support to infrastructure teams.

In 2005, Ashneel worked as a Technical Support Specialist at Robert Half, where they provided end-user support, created incident reports, troubleshot Windows systems, and administered user accounts.

Overall, Ashneel Reddy has gained comprehensive experience in IT infrastructure management, technical support, and consulting throughout their career.

Ashneel Reddy attended DeVry University from 2001 to 2004, where they obtained a Bachelor of Science (B.S.) degree in Network & Communications Management. In addition to their degree, they have acquired certifications such as the Automation Pro I Certificate from Workato, which they obtained in November 2022, and the Automation Pro II certification, also from Workato, which they obtained in November 2022.