Justin Moon is a skilled Customer Experience Engineer currently working at Harness since January 2024, with a robust background in solutions architecture and technical support. Prior experience includes serving as a Senior Solutions Architect at Armory from December 2019 to February 2024, where responsibilities encompassed reviewing customer DevOps architecture, consulting on best practices, and developing internal workflows. Previously, Justin held roles at ServiceNow as a Senior Technical Support Engineer and Technical Support Engineer, focusing on the platform's core technologies and supporting dynamic HTML components. An early career included an IT/Finance internship at Xpanxion and a ticket associate position at Fifth Thirds Bank Stadium. Justin holds a Bachelor of Business Administration in Information Security and Assurance from Kennesaw State University.
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