Raphael Ferreira

Raphael Ferreira is a Senior Enterprise Sales Engineer at Harness since November 2024, previously serving as a Senior Solutions Engineer at Grafana Labs from February 2022 to November 2024, where responsibilities included customer education, technical evaluations, and facilitating communication between customers and product teams. Prior experience includes roles at Delphix as a Senior Solution Engineer, Splunk as a Senior Sales Engineer, AppDynamics as a Senior Systems Engineer, Dynatrace as a Guardian Engagement Manager, and Compuware in various roles focused on delivery and service management, with a strong track record of achieving sales targets and enhancing customer satisfaction. Raphael holds a Bachelor’s Degree in Information Systems from Universidade de Taubaté and an MBA in Cloud Computing and Network from FIAP.