Cynthia O.

Cynthia O. is an experienced Customer Success Manager currently at Harri since November 2023, with a robust background in customer engagement and operational support. Previously, Cynthia has held roles including Market Place at Gaylord Hotels, Client Success Manager at Popmenu, and Franchise Operations Service Manager at RLH Corporation, where expertise in hotel operations and performance improvement was demonstrated. Prior experience includes Food and Beverage Manager positions at Marriott Denver West and Denver Marriott Tech Center, and various customer success and sales roles in hospitality-related companies like OpenTable and Mercury Payment Systems. Cynthia holds education from Johnson & Wales and Finger Lakes Community College.