Ben Holmes is an IT Service Delivery Manager at Harrods since April 2024, previously serving as a Service Analyst at BRITVIC PLC from April 2021 to March 2024, where responsibilities included leading IT application service delivery for Data & Analytics and Aqua Libra. Prior experience includes a role as a System Analyst at GSK from September 2014 to December 2020, focused on managing meeting room devices and supporting the rollout of innovative technologies such as 'Smart Room' and Microsoft Teams. Holmes began the career as an IT Apprentice at GSK, completing a Level 4 Diploma in Information Technology from PDS Solutions while gaining hands-on experience in End User and Infrastructure Services. Education was completed at St Michael's Catholic High School from 2007 to 2014.
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