Ben Johnson is a senior leader with extensive experience in retail, hospitality, and franchising. With prior roles at Yum! Brands and John Lewis Partnership, Ben has successfully driven operational excellence, particularly in guest experiences. Currently serving as Divisional Ops Leader for Concession Restaurants at Harrods, they focus on bringing top global restaurant brands to the iconic venue. Ben began their career as a Graduate Management Trainee at Waitrose & Partners and is currently pursuing a Bachelor of Arts in History and Politics at Newcastle University.
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