Sam Munford currently serves as the Process Excellence Lead for Restaurants & Kitchens at Harrods since July 2024, where responsibilities include optimizing business processes to ensure a superior dining experience across approximately 30 luxury restaurants. Prior experience includes various roles at John Lewis Partnership, encompassing business analysis, process improvement, and automation strategy, as well as managing environmental health and safety projects at GlaxoSmithKline. Earlier career stages involved analytical positions, including GIS consulting, and educational qualifications include a BSc Hons in Geography from the University of Hertfordshire and an International Diploma in Business Analysis from BCS, The Chartered Institute for IT.
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