Hope M.

Hope M. is a seasoned professional with extensive experience in client service and repair within the jewelry industry. Currently serving as a Sr. Analyst at Harry Winston since January 2020, Hope M. excels in managing inquiries, processing orders, and ensuring the security and care of merchandise. Previous roles include a Client Services Professional at Hamilton Jewelers, where Hope M. led the implementation of service standards and improved quality control efficiency. Hope M. also possesses experience in sales, administration, and executive assistance across various organizations, complemented by a strong educational background in gemology from the Gemological Institute of America.