Wim O. possesses extensive experience in IT support and service desk roles, currently serving as a Medewerker Servicedesk ICT at Hartog & Bikker since January 2021. Prior positions include Medewerker Servicedesk at Meeus Group and Medewerker KCC at Gemeente Breda, where responsibilities involved customer inquiries and appointment management. Previous technical support roles with KPN Residential involved resolving client-side issues for both Fiber and ADSL services. An early career as a Systems Administrator at Travel Trend included managing Windows-based software, while analytical roles at Leiden University Medical Center and Rijks Universiteit Leiden focused on chemical analysis and research methodology improvement. Wim O. holds a degree in Analytical Chemistry and various Microsoft certifications, including MCSA.
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