Patrick Pickering is a skilled professional with extensive experience in user operations and customer support. Currently serving as the Manager of User Operations at Harvey since July 2025, Patrick previously held the position of Manager of Customer Support at MakerSights from August 2020 to July 2025. Earlier in career progression, Patrick worked at HubSpot as a Senior Customer Support Engineer and held multiple roles as a Customer Support Engineer and Associate Customer Support Engineer. Prior experience includes positions at MX Advertising & Consulting LLC as a Content Strategist, and at Hill Holliday as an Assistant Platform Media Strategist. Patrick also gained valuable experience through internships at the Pioneer Institute for Public Policy Research, the Massachusetts House of Representatives, and the Volunteer Lawyers Project of the Boston Bar Association. Patrick earned a Bachelor of Arts degree from The College of Wooster in 2016.
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