Roy Norris

Roy Norris is an experienced automotive professional with a strong background in warranty administration and service management. Currently serving as Group Warranty Controller and previously as Warranty Administrator at Harwoods Ltd since February 2015, Roy Norris has demonstrated expertise with brands such as Jaguar, Land Rover, BMW, and Mini. Prior to this role, Roy Norris worked at Sytner Group as a general aftersales administrator focused on warranty administration and service control. With a long tenure at PSA Peugeot Citroën from December 1996 to May 2014, Roy Norris held various positions including warranty administrator, customer advisor, and workshop controller across multiple branches. Furthermore, Roy Norris has experience as a Service Advisor at Clapham Motor Company and began the career as an Apprentice Technician at BWB Motor Services.