Andrew McDonald

Andrew McDonald is a seasoned IT professional with extensive experience in support engineering, systems administration, and DevOps leadership. Currently serving as a Senior Support Engineer II at HashiCorp since May 2021, Andrew has previously held senior roles at Schoolbox, Sportsbet, Tendril, the Department of Human Services (Australia), and Krome Studios. Notable achievements include implementing automation solutions, enhancing operational workflows through ITIL practices, and integrating monitoring tools to improve system observability. Andrew's educational background includes a Master of Information Technology from Swinburne University of Technology and a bachelor's degree in Multimedia (Networks and Computing) from Swinburne University of Technology.