Darrell Williams is an accomplished Senior Designated Support Engineer at HashiCorp, specializing in Terraform since August 2020, providing support for OSS, Terraform Cloud, and Terraform Enterprise to selected clients. Previously, at Quest Software from September 2016 to November 2019, Darrell served as a Technical Product Specialist, managing technical escalations and migrating customers post-divestiture, as well as training clients and colleagues. Darrell's extensive experience also includes a significant tenure at Dell, where responsibilities included creating educational content and collaborating with R&D to enhance product support processes. Prior roles include positions at HP as a Senior Lead Analyst and at IBM as an I/T Specialist Shift Lead, contributing to database management and customer support. Darrell holds a Bachelor of Science degree from Florida Agricultural and Mechanical University, along with numerous qualifications in system and database administration from various educational institutions.
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