Shamsudeen MR is an experienced IT professional currently serving as an O365 administrator and end user support specialist at Hassani Group Of Companies since February 2023. Responsibilities include Microsoft Office 365 administration, active directory administration, and mailbox management. Prior to this role, Shamsudeen worked as an IT Technician at Wasmialjazeera, where workstation setups and hardware checks were performed. Previous experience also includes serving as a Desktop Support Technician at Aforeserve.Com Ltd, providing guidance on software use to the banking industry, and working as an IT onsite warranty support engineer at Qubefix, focusing on Dell hardware and TVSE printers. Shamsudeen holds a professional certificate in Computer Hardware Technology/Technician from Keltron Knowledge Center and has a background in commerce from Careerline Academy and high school education at GHSS AIYANKOICKAL.
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