Hastings Direct
Eve Robertson has an extensive work experience spanning over two decades. Eve most recently held the positions of Digital & Marketing Director and Digital Director at Hastings Direct, starting in 2022. Prior to that, they worked at HSBC as the Head of Digital, M&S Bank from 2021 to 2022 and as the Head of Digital Engagement for Wealth & Insurance from 2018 to 2021. Eve also served as the Chief Operating Officer at Belgravia Investment Solutions Ltd from 2016 to 2017. Earlier in their career, they held various roles at American Express, including Vice President positions in cardmember marketing, digital marketing capabilities, digital servicing, and online services. Eve also worked as a Director Assistant and held positions in business transformation and senior management. Eve began their career as an Associate at A.T. Kearney in 2001.
Eve Robertson obtained a Bachelor of Arts (BA) degree in Political Science from the University of Oklahoma from 1993 to 1998. Eve later pursued a Master of Arts (MA) degree in International Relations and Affairs at the Johns Hopkins School of Advanced International Studies (SAIS) from 1998 to 2000.
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Hastings Direct
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Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention. Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers. A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling. Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.