Richard Jennings has a diverse background in customer service and operations, holding senior positions such as Head of Renewals at Hastings Direct, Director of Customer Experience & Operations at Laced, and Head of Customer Operations at PPL PRS Ltd. Richard has also served as Director of Customer Services and Head of Contact Centres at Yopa Property. Additionally, a significant career break was taken for full-time parenting. Richard obtained a Sociology (BA Hons) degree from Coventry University from 2001 to 2004 and attended William Bradford Community College from 1994 to 2000.
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