Hastings Direct
Sam Playford is a seasoned IT professional with extensive experience in systems engineering and infrastructure management. Currently serving as a Senior Systems Engineer at Hastings Direct since April 2012, Sam leads the migration of email services to the Microsoft 365 cloud, utilizing knowledge of Exchange Online and Azure AD, as well as MS Graph API for modern email integrations. Previously, as a Senior IT Infrastructure Analyst, Sam successfully conducted a review of Active Directory with Microsoft, achieving performance excellence and overseeing significant upgrades. Sam's career at Hastings Direct began as an IT Infrastructure Analyst and progressed through roles in infrastructure support and service desk analysis. Prior experience includes serving as an IT/ILT Support Technician at Bexhill College. Sam holds a Bachelor of Technology in Information Technology from Hastings College and a GNVQ in Information Technology from William Parker 6th Form College.
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Hastings Direct
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Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention. Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers. A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling. Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.