Shellie Woodward

Shellie Woodward is an accomplished professional in the insurance and claims management sectors, currently serving as the Head of Home Claims Operations at Hastings Direct since September 2025. With extensive experience in leadership roles, Shellie has held key positions such as Head of Transformation and Commercial at Crawford & Company, Head of Compliance and Continuous Improvement at Evolution Claims Management Limited, and Head of UK Audit and Compliance at Innovation Group UK. Prior roles include Client Operations Leader at Mitie Property Solutions and Client Relationship Manager at Oriel Services part of Cunningham Lindsey UK. Shellie began the career with a focus on customer relations at Rok and HomeServe UK. Educational qualifications include a BA (Hons) in Business Performance and Leadership from Leeds Beckett University and a Bachelor's degree in Business and HR from Sheffield Hallam University, complemented by various certifications from the Chartered Insurance Institute and NEBOSH.