Hastings Group is a fast growing, agile, digitally focused general insurance provider providing services to the UK car, van, bike and home insurance market. Big enough to compete but small enough to grow, the Group has strong relationships with all major price comparison websites, a cost effective digital marketing model and a focus on customer retention.

Hastings provides refreshingly straightforward products and services to UK car, bike, van and home insurance customers.

A multi-award winning business, Hastings has over 2.7 million customers and over 3,400 colleagues. 

The Group operates as an integrated insurance provider with two businesses. The Group’s Retail business, Hastings Insurance Services Limited, is responsible for the end customer pricing, fraud management, product design, distribution and management of the underlying customer relationships. The Group’s Underwriting business, Advantage Insurance Company Limited, engages in risk selection, underlying technical pricing, reserving and claims handling.

Retail is supported by, and benefits from, Underwriting’s prudent approach to risk and reserving and also benefits from the Group’s panel of insurance partners who provide additional underwriting capacity. The Group’s integrated model deliberately separates underlying product manufacturing from its distribution.

Insurance

Hastings Direct

Adam Malcolm

Rami Kowatli

Paul Toppin

Luke Goldsmith

Jenn Hammond

Eve Robertson

Elad Mazor

Edward Coney

Kevin Burford

Jon Nicholson

Luke Powell

James Medcalf

Jack Wedlock

Pamela Middleton

Julie Taylor

Laura Leake

Tom Gumbrell

David Walker

Sasha Jory

Simon Legg

The Data and Analytics Team at Hastings Direct plays a crucial role in leveraging data to enhance decision-making across the organization. This team is responsible for analyzing customer behavior, pricing strategies, and claims analytics to optimize products and services, improve customer retention, and drive business growth. By employing advanced data science techniques and generating actionable insights, they support both the Retail and Underwriting divisions in achieving their strategic objectives.

Data and Analytics Team

Claims and Underwriting Team

Technology and Engineering Team

Data and Analytics Team

About

Team members

Other teams at Hastings Direct

Claims and Underwriting Team

Technology and Engineering Team