Hawaiian Airlines
Thaila Lagunero is an accomplished marketing professional with extensive experience in direct and email marketing within the hospitality and telecommunications industries. Currently serving as a Direct and Email Marketing Specialist at Hawaiian Airlines since March 2021, Thaila has excelled in managing guest communications during significant travel disruptions and technical issues. Prior roles include Email Marketing Manager at Aqua-Aston Hospitality, where Thaila managed promotional databases for multiple properties, and Digital Marketing Manager at Hawaiian Telcom, where Thaila developed successful engagement strategies. With a solid foundation in email marketing and data-driven improvement initiatives from tenure at Outrigger Hotels & Resorts and other organizations, Thaila has a proven track record of enhancing customer engagement and generating substantial revenue. Thaila's educational background includes an Associate of Science degree in Marketing and a certification as a Community Health Worker from Kapi‘olani Community College and Honolulu Community College.
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Hawaiian Airlines
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Hawaiian Airlines is the flag carrier and the largest airline in the US state of Hawaii. Now in its 91st year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers nonstop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 160 jet flights daily between the Hawaiian Islands, and over 240 daily flights system wide.