HawkSoft
Dean Claeys is a seasoned IT professional with extensive experience in software implementation and support across various industries. Currently serving as a Software Implementation Consultant and Technical Product Specialist at HawkSoft since September 2019, Dean previously held positions such as Sr. Support Engineer at Navis, where remote application support for the SPARCS N4 Terminal Operating System was provided. Dean's background also includes roles as System Support Lead at APS Technology, Tech Support and Consultant at Foothill Tech Services, and Sr. Software Support/Account Manager at Navis (Zebra Enterprise Solutions), among others, showcasing a strong expertise in technical support, system integration, and customer relationship management. Dean holds an MCSE certification and has an educational background in Psychology and Systems Engineering.
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HawkSoft
Since 1995, HawkSoft has been nationally recognized as a leading provider of innovative agency management solutions. Since the inception of our flagship offering, Client Management System (CMS), HawkSoft has challenged the status quo of agency management software with the surprisingly uncommon belief that agents know how to do their jobs betterthan software developers. Our aim has always been to help agents do quality work more efficiently, not by forcing them to adapt to the software, but by ensuring that CMS automates the tasks and workflow that agents know work best.