Felicity Howden

Felicity Howden is an accomplished marketing professional with extensive experience in customer engagement and loyalty strategies across various industries. Currently serving as Customer Marketing Manager at Haymes Paint since October 2024, Felicity previously held key positions such as Head of Loyalty & Customer Experience at Signature Hospitality Group and Marketing Manager at TGI FRIDAYS Australia. With a foundational role as Loyalty Brand Manager at Nando's Australia, Felicity demonstrated expertise in member acquisition, retention, and engagement aligned with brand strategy. Earlier in the career, roles at Zinc Group PTY LTD as Account Manager and Account Coordinator provided experience in managing key accounts and delivering tailored promotional solutions, complemented by managerial positions at SPACE Property Agents. Felicity holds a Bachelor of Business Studies with a focus on Marketing and Management from Monash University.