Daniel Clark is an experienced IT professional currently serving as an IT Service Level Manager at Hays since May 2023, where significant contributions include enhancing Australian IT operations by streamlining processes and implementing Major Incident Management and Problem Management functions in the APAC region. With a career at Hays spanning from May 2008 to October 2022, Daniel held various roles, including Service Level Manager, IT Support Manager, Team Lead for IT Support Analysts, and IT Support Analyst. Each position involved leading key projects, mentoring support staff, and facilitating collaboration among global IT departments to improve service delivery and reduce downtime. Daniel holds a Bachelor of Science - BS HONS in Information Technology from The Open University.
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