Sundas Asghar

Sundas Asghar is a skilled Software Quality Assurance Engineer with experience from February 2022 to August 2023, previously serving as a Jazz IB Trainer at Mindbridge from July 2018 to February 2022. In the role of Trainer, responsibilities included overseeing the new hires recruitment process, training new employees, managing Learning Management System courses, and conducting performance evaluations, while also coordinating with Jazz clients. Prior to this, Sundas held the position of Customer Service Team Lead, managing a team of 25 to 30 agents, focusing on performance management, customer satisfaction, and service level adherence. Sundas holds a BSCS degree in Computer and Information Sciences from Lahore College for Women University, earned between 2013 and 2017.