HBK CPAs & Consultants
Nicholas Makay is an accomplished CRM professional with extensive experience in managing and optimizing customer relationship management systems across various organizations. Currently serving as CRM Manager at HBK CPAs & Consultants since July 2020, Nicholas collaborates with financial professionals, sales, marketing, and IT to implement user requirements and act as the primary liaison with software vendors. Prior roles include CRM Analyst at Evoqua Water Technologies, where Nicholas developed COVID-19 CRM protocols and trained over 800 employees, and CRM Analyst at GNC, focusing on targeted campaigns and customer data activation. Nicholas also has a history of CRM roles at K&L Gates, where responsibilities included managing CRM systems and data quality, and prior marketing management experience at Wilkins Solutions Enterprises and North Coast Flight School. Nicholas holds a Bachelor of Science in Marketing and Public Relations from Penn State University.
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HBK CPAs & Consultants
Established in 1949, HBK is a multidisciplinary financial services firm offering the collective intelligence of hundreds of professionals committed to delivering exceptional client service across a wide range of tax, accounting, audit, business advisory, valuation, financial planning, wealth management, and support services. HBK serves clients across the U.S., from individuals to small businesses to multi-million-dollar corporations to exempt organizations. The firm is ranked 45th among “Top 100” accounting firms by Accounting Today and has been a consistent “Top 100” firm in the INSIDE Public Accounting magazine poll. Financial Advisor Magazine ranks the wealth advisory, HBKS Wealth Advisors, among the top U.S. registered investment advisories.