Operations and Quality Assurance
About
The Operations and Quality Assurance team at HC-One is dedicated to ensuring the highest standards of care across all our homes. They oversee operational efficiency, implement quality improvement initiatives, and provide strategic support in areas such as commissioned care, dementia services, and customer care. By leveraging insights and governance, this team ensures that every resident receives compassionate and safe care, aligning with HC-One's mission to be the first choice in care provision.
Team members
Chris Bonner
Executive Chef & Nutrition And...
Deborah Hulse-Raper
Head of Customer Care
Graham Stokes
Director of Dementia Care Serv...
Jake Rollin
Director of Commissioned Care ...
Liz Whyte
Director of Standards & COVID-...
Rachel Bradbury
Director of Operational Change
Stephen Butterworth
Executive Director of Operatio...
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