Dominique Hicks

Dominique Hicks has a diverse range of work experience. They started their career at FedEx as a Line Lead Manager, where they focused on organizing and managing teams to ensure efficient freight movement. They then worked as an Optical Technician at Ossip Optometry + Ophthalmology, where they handled patient pre-testing, customer contact, and glasses orders.

Dominique also had experience as an Information Security Intern at Indiana Farm Bureau Insurance, where they gained hands-on experience with Vulnerability Management software. They also worked as a Technology Specialist at Ball State University, troubleshooting computer systems and maintaining computer labs.

Additionally, Dominique worked as a Data Management/Web Maintenance professional at 123 My First Home / Performance Realty, maintaining company websites and handling data entry. They also worked at Geek Squad as a Consultant / Asset Protection, assisting customers with technical issues.

Dominique's most recent role was as a Software Quality Assurance Tech at IQVIA, where they assisted with test case authoring, execution, and issue logging. They also reported progress and concerns to senior team members and the project manager. Currently, Dominique is working as an Associate Support Engineer at hc1.com.

Dominique Hicks obtained a Bachelor's Degree in Computer and Information Sciences and Support Services from Ball State University, where they studied from 2014 to 2018. In addition, Dominique received a Pre-license certification in Indiana Broker Pre-Licensing from Tucker School of Real Estate, attending from 2014 to 2015.

Dominique also holds multiple additional certifications. They obtained the Unmanned Systems Aircraft - PART 107 certification from the Federal Aviation Administration in December 2021. In August 2019, they obtained the AWS Technical Professional Certification from Amazon Web Services (AWS), followed by the AWS Business Professional Certification in June 2019. Moreover, Dominique obtained the Amazon Web Services Cloud Practitioner certification in April 2020.