Cody Knox

Cody Knox has extensive experience in customer service and support roles across multiple industries. Currently serving as a Customer Service Team Lead at HCA Healthcare since September 2015, Cody actively monitors call volume and addresses customer inquiries. Prior experience includes working as a Web Support Specialist at CVS/Caremark, where Cody handled web support calls and resolved complex issues, and as an Administrative Assistant at Burnice Winfrey Disposal, managing client invoices and service contracts. Earlier roles encompass a Customer Support Specialist at AT&T, where Cody addressed network and device issues, and a Service Dispatcher at AAA-The Auto Club Group, coordinating service delivery in a fast-paced environment. Cody is currently pursuing education at Middle Tennessee State University.