Julia Degnan

Julia Degnan is an Associate Systems Engineer at HCA Healthcare, responsible for managing ticket requests through ServiceNow, enhancing catalogs, and collaborating with team members to resolve incidents. Prior to this role, Julia served as a Technical Resident and Content Developer at Tenzing, where responsibilities included creating eLearning content, editing instructional videos, and providing design feedback. Julia's earlier experience includes positions as a Junior Bookseller at Barnes & Noble, a Sales Lead at ANN INC, and various internships, highlighting skills in customer service, organization, and data management. Julia holds a Web Development Certification from Nashville Software School and a Bachelor of Arts in Musical Theatre from Birmingham-Southern College.