Cindy Chan

Cindy Chan is an experienced digital professional with a diverse background in digital experience and product management. Currently serving as Digital Experience Operations Lead at HCF Australia since October 2016, Cindy has held multiple roles including Digital Product Manager and Senior Digital Producer. Prior to HCF Australia, Cindy worked as UX and Digital Delivery Manager at Woolworths Group and held the position of E-Commerce Production Manager at Marks and Spencer. Earlier roles include Digital Producer at BT Financial Group and Business Analyst positions at Westpac and Unisys. Cindy holds dual degrees in Software Engineering and Commerce with a focus on Business Information Systems from the University of Sydney, and has developed training materials for various stakeholders, ensuring alignment with ISO9001 standards through quality reviews and audits of project deliverables.