Jordan Z is a marketing specialist with substantial experience in customer care and leadership within contact centers. Beginning at Classic Holidays from April 2014 to August 2017, Jordan developed marketing skills before transitioning to HCF Australia, where a diverse range of roles included Senior Member Care Consultant, Contact Center Manager, Capability Coach, and Team Leader. In these positions, Jordan focused on enhancing team performance and delivering exceptional customer service while fostering future leaders in the contact center environment. Educational credentials include a High School Diploma from Toongabbie Christian College and a Certificate IV in Leadership and Management from the Australian College of Commerce & Management.
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